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Returns Policy

Thank you for shopping at Candy Apparel! We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 30 days of your purchase date.

Eligibility for Returns:

To be eligible for a return, your item(s) must meet the following criteria:

  • Within 30 Days: The return must be initiated and the item(s) must be postmarked within 30 days of the original purchase date.
  • Original Condition: The item(s) must be in their original, unworn, and unused condition.
  • Tags Attached: All original tags must be attached to the item(s).
  • Unwashed and Unstained: The item(s) must be unwashed and free from any stains or odors.
  • Original Packaging: The item(s) must be returned in their original packaging.


Non-Returnable Items:

  • Promotional and sale items are final sale and are not eligible for return or refund.
  • Shipping charges are non-refundable for all products.


Refunds:

  • Once we receive your returned item(s) and confirm that they meet the eligibility criteria, we will process your refund.
  • Please allow up to 7 business days for your refund to be processed and credited to your original method of payment.
  • The original shipping cost will not be refunded.


Important Notes:

  • Candy Apparel reserves the right to refuse any returns that do not meet our return policy requirements.
  • We recommend keeping your tracking number as proof of shipment.


If you have any questions or concerns, please contact our customer service team.